Client Profile
This client provides extensive property and asset management services across key Vancouver neighborhoods—including Coal Harbour, Yaletown, West Vancouver’s Ambleside, Lonsdale in North Vancouver, and the English Bay area—as well as in Tokyo. They also coordinate property-related services in Milan and San Diego through trusted partners and informal family connections. Their portfolio includes rental properties, healthcare-related temporary accommodations in Tokyo, corporate vehicle leasing, and financial consulting related to real estate and assets. Many clients are Japanese investors who acquired assets during Japan’s economic bubble era.

Project Scope

remarkable. provides comprehensive and bespoke support, including:

• Liaison and coordination with real estate agencies in Tokyo and hands-on property management in Vancouver, plus coordination services in Milan and San Diego.

• Bookkeeping, budgeting, and financial management for rental and managed properties.

• Management and leasing of corporate vehicles in Vancouver.

• Temporary accommodation and personalized travel arrangements for healthcare visitors in Tokyo.

• Coordination of property renovations and sales in Vancouver’s premium neighborhoods.

• Legal liaison support for inheritance disputes in Tokyo, working closely with lawyers.

• Advisory and facilitation for establishing family trusts in both Tokyo and Vancouver for client asset protection.

• Tax advisory support and introductions to specialized tax accountants in Tokyo.

• Support for Japanese clients seeking accommodations in Vancouver—including work holiday visa holders and those relocating for work—and similar support for non-Japanese moving to Tokyo from Vancouver, including lease arrangement and relocation assistance.

Challenges

• Managing properties and assets across multiple high-value neighborhoods and international locations with differing market dynamics.

• Navigating complex legal and tax issues involving inheritance, trusts, and cross-border asset structures.

• Coordinating logistics and hospitality for sensitive healthcare stays and temporary accommodations.

• Supporting Japanese investors and expatriates’ unique needs for property and asset management in Canada, Japan, and other cities.

• Facilitating relocation services beyond accommodation, including visa and orientation support.

• Ensuring smooth collaboration between local agencies, legal professionals, and client representatives across multiple countries.

Solutions Provided

1) Multi-Location Property Management & Coordination

remarkable. ensures seamless coordination between agencies for Tokyo properties and provides direct tenant management and maintenance oversight in premium Vancouver neighborhoods like Coal Harbour and Yaletown, as well as coordination in Milan and San Diego through trusted partners. This includes lease administration and vendor coordination in high-demand markets such as Ambleside and Lonsdale.

2) Financial, Tax & Legal Advisory

remarkable. assists with detailed bookkeeping, budgeting, and tax advisory services, and liaises with tax accountants and legal counsel to address inheritance disputes and establish trusts that protect client assets in Japan, Canada, and internationally.

3) Corporate Vehicle Leasing

remarkable. manages leasing and administration of corporate vehicles in Vancouver, aligning with client operational needs and cost control, including negotiating contracts, coordinating maintenance, and handling insurance and registration.

4) Temporary Accommodation & Healthcare Support

remarkable. arranges tailored temporary housing and travel plans for clients undergoing medical treatment in Tokyo, ensuring comfort and convenience during difficult times. Services include accessibility accommodations, transportation coordination, emergency support, and leisure activities.

5) Relocation Support for Japanese and International Clients

remarkable. supports Japanese clients relocating to Vancouver—particularly those on work holiday visas or seeking longer-term stays—by assisting with accommodation, lease agreements, and broader relocation needs including visa and local orientation. For non-Japanese clients moving to Tokyo, remarkable. offers similar accommodation and relocation services to ease the transition.

6) Renovation Project Management & Sales Support

remarkable. oversees condominium renovation projects in Vancouver, including budgeting, contractor coordination, and staging preparation, ultimately supporting property sales with enhanced market appeal and streamlined communications with real estate agents.

7) Legal Liaison & Estate Planning Support

remarkable. collaborates closely with lawyers and clients to resolve inheritance disputes and supports trust establishment, providing peace of mind and asset security for high-net-worth clients.

Results & Impact

• Efficient multi-city and multi-country property and asset management across Vancouver, Tokyo, Milan, and San Diego.

• Enhanced client confidence through expert legal, tax, and financial guidance.

• Streamlined operations in corporate vehicle leasing and temporary accommodation services.

• Positive client outcomes in estate planning and dispute resolution with trusted professional networks.

• Increased property values and successful transactions in competitive urban neighborhoods.

• Smooth relocation experiences for Japanese and international clients navigating complex cross-border moves.